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When Brand Identity Fails in Accounting Practices

On behalf of the Accounting Influencers Broadcast Network, this is the “Best Practice in Accounting” show, going live every Thursday. For our regular listeners, the original name Accounting Influencers has now moved from ‘one show with 6 episodes a week’ to ‘five shows a week, 1 episode a day’. In this show, we focus on upskilling the accountants, bookkeepers, CPAs and commercially focused fintech vendors to better handle key challenges in their professional role like client service, closing deals, negotiating, pricing, hiring, reputation and differentiation. It’s all about developing yourself and your practice with real life examples, stories and case studies of what really works.

Episode . In today’s interview, “When Brand Identity Fails in Accounting Practices.”

Today’s story concerns an accounting practice looking to set themselves apart with a more advisory focus than compliance. The brand identity and avatar was all set up – all best practice with brand and marketing. But there was one critical piece of the puzzle not considered. Listen and find out, and learn the necessary lessons to ensure your firm takes the courageous decisions with things like brand.

Action – keep your nerve when you have a good idea – sometimes the audience is not as courageous as you are in your accounting firm.

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In this show we cover topics like leadership, trust, performance, differentiation, employer brand, values, vision, strategy, talent, skills development, industry trends, growth, marketing, communication, succession, recruitment, retention, culture, M&A, business models, pricing, digitisation, winning clients, advisory, career development, gen z/millennials, ESG, DEI, CSR, CPE/CPD, professionalism and future proofing.

It’s important that you stay ahead of the game by knowing the drivers of change and disruption in accounting, the behaviours/demands of businesses requiring pivots/services from accountants, the strategies of tech/software vendors in serving CPAs and accountants, the directives, thoughts and influence of regulatory bodies, professional associations and accounting institutes, and the themes, agendas and topics being talked about at accounting and fintech events all over the world.

Two caveats for listeners:

First, what we’re giving you in this podcast are suggestions, hints, tips and strategies. Not necessarily recommendations, not legally binding, not mandated by regulatory bodies. just the thoughts, opinions and interpretations of a couple of guys with a collective 45 years of experience working with, speaking to and and training many accounting practices, vendors, networks, associations, alliances and event audiences.

Second, we’re not getting too technical or technological with these best practice tips. We’re not qualified accountants and there are plenty of sources for technical knowledge. We’re also not geeky, nerdy or product focused with the bewildering array of apps, platforms and technological solutions. We’re more soft skills, personal development, general business awareness, developing entrepreneurial thinking, boosting leadership and management capability.

Let’s not forget what a complex, fast moving and rapidly changing world we live in. Best practice is hard to put your finger on. What worked last week, last year may not work now. Advisors and accounting professionals must constantly reinvent themselves as experts and trusted guides to individuals and business owners in a complex world. We’re here to help you.

Ultimately, it’s just insight though. Knowledge is easy to find but not to easy to make sense of and make part of your offering, your authority, your expertise. You’ve got to take some action, share it with others, use it somehow for it to become powerful. Weave it into your thinking, your client interactions, your team meetings, your everyday conversations. That’s what’s going to move you from good to great in your accounting role.